Frequently Asked Questions

Lice are small, wingless insects that infest the scalp and hair of humans. Symptoms of a lice infestation may include itching, a feeling of discomfort on the scalp, and the presence of tiny brown or yellowish eggs (nits) attached to hair shafts. Nits do not flake off like dandruff.

Oh, the common question we get among families! Dandruff will flake off while Nits will feel hard and stick strongly to a single hair shaft. In order to remove a Nit you will have to guide it completely down the hair shaft.

Our mobile lice removal service comes to you! Simply book an appointment online or by phone, and our trained specialists will arrive at your home at the scheduled time. We will conduct a thorough examination of all family members, provide treatment using safe and non-toxic products, and educate you about prevention methods to keep your family lice-free.

We use a combination of natural and safe, expert approved products for lice removal. Our comprehensive treatment includes combing out lice and nits with a specialized comb and applying effective products to eliminate the infestation. A One and Done Treatment! We also provide follow-up guidance and support to ensure complete lice removal.

Absolutely! Our methods are safe, non-toxic, and designed specifically for children including babies and pregnant individuals. We avoid harsh chemical treatments and instead focus on effective, gentle solutions that ensure your child’s safety and comfort

The duration of the treatment session varies depending on the number of people being treated and the severity of the infestation. Typically, a session can last from 1 to 3 hours. During the appointment, we will assess the situation and give you a better estimate.

We offer a 30-day guarantee against re-infestation as long as all household members are checked to avoid cross-contamination. If you find live lice within 30 days of your treatment, we will provide a free re-treatment.

Head lice is contracted from head to head contact. They don't jump or fly. The female Louse attaches itself to a new host while pregnant and begins laying eggs. Once those eggs are laid it takes 7-9 days for them to hatch which then starts the infestation. Female louse can lay 6-8 eggs a day until the end of the lice life cycle of 30-35 days.

Great news! Lice aren't like bed bugs and do not infest your home, though in dire cases may fall out of the hair and land on surfaces. They do not last long without a host. No need to burn your house down! We only suggest washing and drying all bedding. We offer a Household Spray in our Product Store, proven to terminate all lice and eggs on contact. This could be used on all furniture, helmets, and surfaces.

Leave hair dry or damp, free of all tangles, and product free. Please have an area with a table, chair, and good light if possible for your technician. More importantly, Relax! Feel free to use your tablet or phone while we take care of your hair!

We strongly suggest all individuals and families with, or around, school aged children to use preventive products as well as keeping hair in a braid or bun while in school, camps, or sports. This will help you keep a lice-free household. We offer lice prevention products and kits in our Product Store that should be used year round.