Frequently Asked Questions

Lice are small, wingless insects that infest the scalp and hair of humans. Symptoms may include itching, discomfort, and tiny brown or yellowish eggs (nits) attached to hair shafts. Nits do not flake off like dandruff.

Dandruff will flake off, while nits feel hard and stick to a single hair shaft. To remove a nit, you must slide it completely down the hair strand.

Our mobile service comes to you! Book online or by phone, and our trained specialists arrive at your home. We examine all family members, treat using safe, non-toxic products, and teach you prevention methods.

We use safe, expert-approved products and thorough combing to remove lice and nits. Our One and Done Treatment also includes aftercare guidance.

Yes! Our methods are non-toxic and safe for children, including babies and pregnant individuals. We avoid harsh chemicals and use gentle solutions.

Most treatments take 1–3 hours depending on family size and infestation level.

Yes! We offer a 30-day guarantee if all household members are checked at the appointment. If lice return within 30 days, we re-treat for free.

Lice spread through head-to-head contact. They can’t jump or fly. Once a pregnant louse transfers, she lays eggs that hatch in 7–9 days.

Lice don’t survive long off the head. Wash and dry bedding. Our Household Spray can be used on furniture, helmets, and surfaces to kill lice on contact.

Have hair dry or damp, tangle-free, and without product. Provide a well-lit area with a table and chair for your technician.

Use our prevention products year-round and keep hair in braids or buns during school, camps, or sports.